Care Coordinator

Care Coordinator

Job Description

Patient care coordinators work with other medical professionals to provide the best healthcare possible to patients.
The main job of a patient care coordinator is to ensure safe, high quality healthcare. A coordinator helps to ensure patients understand every aspect of their care while also working with administration to create policies and make decisions that are in the best interest of patients. Duties include but are not limited to:
⦁ Handling patient case management
⦁ Managing patient care, including connecting patients with physicians and subsequent tasks thereafter
⦁ Communicating regularly with colleagues (medical and non-medical) to ensure continuous improvement of Lumeca’s health care standards, policies and procedures.
⦁ Developing and coordinating patient care programs

 

Location

Lumeca’s head office is in Regina, Saskatchewan.  In office meetings are sometimes required but ultimately sales performance is more important than proximity.

 

Primary Duties

Provide coordinated care to (age-specific) patients by developing, monitoring, and evaluating interdisciplinary care.

⦁ Orient and educate patients and their families by meeting them in our virtual app; explaining the role of the patient care coordinator; initiating the care plan; providing educational information in conjunction with direct care providers related to treatments, procedures, medications, and continuing care requirements.
⦁ Electronically confirm patient health cards are active
⦁ Develop and enforce with support from the Chief Medical Officer, interdisciplinary care plan and other case management tools by participating in meetings; coordinating information and care requirements with other care providers; resolve issues that could affect smooth care progression; foster peer support.
⦁ Monitor delivery of care by completing; document care; identifying progress toward desired care outcomes; intervening to overcome deviations in the expected plan of care; review the care plan with patients in conjunction with the direct care providers; interact with involved departments to negotiate and expedite scheduling and completion of tests, procedures, and consults; report personnel and performance issues to the Chief Medical Officer or Chief Operating Officer; maintaining ongoing communication with utilization review staff regarding variances from the care plan or transfer/discharge plan.
⦁ Clinic documentation control includes referrals, lab requests ect.
⦁ Evaluates outcomes of care with the interdisciplinary team by measuring intervention effectiveness with the team; implementing team recommendations that are in compliance with Lumeca’s virtual care and legal boundaries. 
⦁ Respects patients by recognizing their rights; maintaining patient privacy and confidentiality.
⦁ Maintains quality service by establishing and enforcing organization standards.
⦁ Maintains patient care database by entering new information as it becomes available; verifying findings and reports; backing up data.
Contributes to team effort by accomplishing related results as needed.

 

Professional Requirements

⦁ Experience in administrator/receptionist at a medical clinic preferred.

Compensation

⦁ Contract 40 hours a week
⦁ $25.00 an hour
⦁ Flexible schedule confirmed monthly
⦁ Virtual Clinic is open between 7AM to 11PM 7 days a week.

Start Date

As soon as possible


How to Apply

Please send your resume and cover letter to apply@lumeca.com