How it works

Whether you need a prescription, further treatment with a specialist, counselling or just some rest and relaxation, our health practitioners will advise you on the best steps forward. We’ll handle everything from managing referrals to sending your prescription to your preferred pharmacy.

Describe Your Symptoms

Feeling under the weather? Let one of our Care Coordinators know what’s bothering you and we’ll assign a health practitioner best suited to your needs. 

Don’t forget, we’re here to help when you’re healthy, too. Our Health Practitioners and Care Coordinators can help with follow-up questions, online prescription refills, symptom monitoring or navigating the health care system.

Connect With a Health Practitioner

Once you submit a consultation request, a Care Coordinator may review your symptoms and ask some follow-up questions to aid the health practitioner. Your health practitioner may diagnose, treat, prescribe, refer or advise other forms treatment.  If you require additional medical attention outside of the capabilities of virtual health care, you can request an appointment at Lumeca's physical clinic in Regina or a walk-in or family clinic of your choosing.

Talk To Us About:

  • Acne
  • Allergies
  • Asthma
  • Bacterial vaginosis
  • Bites and stings
  • Body aches
  • Bronchitis
  • Cold
  • COVID-19 Questions
  • Dermatology
  • Diarrhea
  • Earaches
  • Erectile Dysfunction
  • Fever
  • Flu
  • Headaches
  • Hives
  • Lab work interpretation
  • Mental health
  • Prescription renewals
  • Specialist referrals
  • Urinary tract infections
  • Yeast infections
  • And more

Preparing For Your Consultation

Take the time to prepare for your appointment. Eliminate as much background noise as possible. We recommend using headphones or ear buds as they provide better sound quality and also adds another layer of privacy to your consult. Ensure your device has enough battery or is plugged in. If possible, test your audio and video to ensure they are working. Find a comfortable, private spot with good lighting so you the health practitioner can see you. 

Get Started

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