Lumeca Health Achieves Verified Solution Status for Ontario Health’s Virtual Visit Program

REGINA, Saskatchewan January 23, 2023Lumeca Health Inc. (Lumeca), a leading provider of virtual healthcare software shares that Ontario Health has verified that Lumeca has met all mandatory requirements for the Virtual Visit Verification program (“VVV”). 

“We built our Lumeca Connect platform to be highly configurable,” says CEO, Tom Douglass.  “When a platform powers an entire health authority like the SHA, it has to be configurable for various workflows – and that’s what Lumeca Connect offers. We have a workflow for everyone, from the simplest workflows to augment phone calls with video to workflows for providers who want patient self-scheduling.”   

The Lumeca Connect Pro platform offers novel features designed to help patients find a family doctor based on geography and open appointment times of physicians taking on new patients. Lumeca anticipates these features will help patients seeking a family physician to be able to find one within a reasonable driving distance more easily and to consult with them virtually when appropriate.  

“Lumeca is committed to enabling health care teams implement software   that not only enhances their collaboration, but also improves their ability to support access to care for all citizens living in Ontario.” Says Kaitlyn Hebert, Vice President of Privacy and Safety at Lumeca.  


Ontario Health has established provincial standards for virtual care solutions through the Virtual Visits Verification Program (“VVV”).  Lumeca has attested that it and its Lumeca Connect telehealth software meets all mandatory requirements as specified in the Virtual Visits Solution Requirements (“the Requirements”).

These requirements include multiple participant features that help health care teams securely support the care and case study management of citizens of Ontario.  Other features include giving citizens the opportunity to be active participants in their care journey, from patient self-scheduling to asynchronous communication with providers. The ways health professionals can support their patients expand with the use of virtual care solutions, such as Lumeca Health.  

In addition, Lumeca meets the security and privacy requirements. All proprietary solutions are PHIPA (ON) and PIPEDA compliant and meet end-to-end encryption standards. Lumeca is also on the path to SOC 2 Type II certification having completed a Threat Risk Assessment by an independent cyber risk professional. The efforts to improve and maintain security also include vulnerability scanning and pen testing according to industry standards.  

Program information, including the Requirements, Terms and Conditions, the Verified Solutions List and process information for Solution Providers to participate in the program, are found at . 

Solution Providers are required to meet all Mandatory Requirements for
patient-to-provider video and/or secure messaging, as applicable and as specified in the Virtual Visits Solution Requirements (“Requirements”). 


Lumeca Health Inc. offers SaaS-based virtual health technology solutions to medical providers across Canada. Lumeca has developed proprietary technology to provide quality healthcare through the combination of traditional and virtual delivery systems. 

Visit to learn more about the solutions and check out the Security page to learn more about Lumeca’s privacy and security commitment.