Patient User, you, your – means residents who access the Services for their personal healthcare purposes. Can represent both an Individual Account and Registered Dependent(s).
Individual Account – refers to the user profile created, used, and accessed by a Patient User.
Registered Dependent – refers to the child or other individual added in the Patient User’s Individual Account Profile under ‘Dependents’ for whom they have the legal authority to seek Healthcare Services.
Lumeca Platform – refers to the mobile and web applications, websites, Content, products, and services owned and operated by Lumeca Health Inc.
Lumeca Connect – refers to the Lumeca Platform used to facilitate primary care and other team based continuing care between Patient Users and Clinical Users
Lumeca Go – refers to a part of Lumeca Platform that provides services for Clinical Users in an emergency setting (eg. EMS, fire, police)
Lumeca, we, us – refers to Lumeca Health Inc.
Clinical User – any physician, health professional, emergency personnel and employee of a clinic provided with access to the Lumeca Platform for the purpose of consultation with Patient Users. [If you are a health professional or staff of a health centre using the platform for providing virtual care, please see the End User License Agreement (EULA). By clicking ‘accept’, you acknowledge that you have read the EULA and agree to the terms contained therein.]
Service – refers to the “service” provided by healthcare professionals through the Lumeca Platform to meet one’s health care needs. May include general information services provided by healthcare professionals about diseases and conditions and how they are treated in Canada.
Demographic Information– refers to any information that is not Personal Health Information. This information can be recorded in any form, can be about an identified individual, or an individual whose identity may be inferred or determined from the information. This information is typically used to categorize an individual into a common group with similar characteristics, e.g., age, gender, province of residence, etc.
Personal Information (PI) –refers to Demographic Information and Personal Health Information collectively. It refers to you specifically, whether factual or subjective. It does not include the name, title, business address or telephone number that would be publicly disclosed about an employee by an organization.
Personal Health Information (PHI) – refers to any physical or mental health information of an individual disclosed, documented or retrieved for the purposes of accessing health care services, or as an outcome of receiving health care services (also “Health Information” in some jurisdictions). This information could be provided and/or created during the interaction through the Lumeca Platform. Both the Patient User and Clinical User are active contributors of Personal Health Information.
Content – the information that is presented by Lumeca on any Lumeca Platform.
Intellectual Property Rights – refers to the rights given to individuals overs their intellectual property/activity.
Profile – refers to the user profile a Patient User would have created to gain services through Lumeca. This profile would have identification information, including PI and PHI.
Telemedicine (also Virtual Care) – the delivery of healthcare and other services using interactive text, audio and video technology, where the patient and the provider are not in the same physical location.